DOCK LEVELER Guide
A simple way to understand dock leveler — without technical headaches.
Choosing a Dock Leveler
A dock leveler connects your warehouse floor to the truck safely.
Getting the platform height, pit, and space wrong can cause loading issues, safety risks, and costly rework.
3 Common Problems When Choosing a Dock Leveler
Dock height & truck height don’t match
Many sites are built at one height, but trucks come in many heights.
If the dock leveler is too short or cannot reach high or low trucks
👉 The result: steep ramps, unsafe gaps, and hard forklift movement.
No allowance for real truck movement
On paper, trucks park perfectly.
In reality the trucks don’t reverse straight. Some have tail-lifts (need a “letter box” gap). Trailers move up and down during loading
👉 Without proper clearance, the dock leveler and lip take extra stress.
Slopes and space not designed for forklifts
Even if the dock leveler “fits”. The slope may be too steep or space in front of the dock may be too tight
👉 Forklifts struggle, pallets shake, and wear on equipment increases.
4 Basic requirement to install a food lift
top floor height
Minimum top floor to ceiling height : 2700mm
Required to accommodate motor, drive system and engine room space
Shaft Size
Minimum clear shaft size: 1000mm × 1000mm
Shaft must be straight and continuous between floors
Clear Shaft (No Obstruction)
The shaft must be free from beam / cables / pipes / trays crossing the shaft
This is critical for safety and smooth operation
Power Supply (By Client)
Power supply required on site :
3 phase, 415V, 20Amp, 5 coreAn isolator switch should be provided near the control panel
Once the requirements are met, we handle everything.
We design, supply, install, test, and hand over the food lift.
One complete system. One contractor only
Not sure about your site?
That’s normal. Most restaurant buildings are not clear from drawings.
WhatsApp us for a quick site check — shaft size, clearance, height, and power.